Privacy Policy
1. Introduction
Welcome to MUUNIVERS ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our manifestation platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. GDPR and International Compliance (CCPA/CPRA)
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other applicable international data protection laws. Data processing for AI features (horoscope, dream interpretation) is based on the necessity of contract performance to provide the requested service and on your consent for personalized profiling.
Your Rights (GDPR & CCPA):
- •Right to Access & Know: You can request copies of your personal data and categories of info collected
- •Right to Rectification: You can request correction of inaccurate data
- •Right to Erasure (Right to be Forgotten): You can request deletion of your personal data
- •Right to Opt-Out: We do not sell your data, but you have the right to opt-out of sharing for cross-contextual advertising
- •Right to Data Portability: You can request transfer of your data in a machine-readable format
- •Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
3. Information We Collect
CCPA Disclosures
We may collect identifiers, commercial information, internet activity, geolocation, and inferences as described in this policy. We do not sell personal information.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- •Register for an account (name, email address, password)
- •Create wishes and manifestations (content, location data)
- •Use our numerology and horoscope services (name, birth date, time and place of birth, house number). This data is stored in your profile to allow quick access to your last calculated results.
- •Contact us for support (name, email, message content)
- •Participate in gratitude activities (gratitude entries, interactions)
AI-Processed Data
We use AI to generate personalized horoscopes and dream interpretations. Your data is not used to train external public models.
Automatically Collected Information
- •Device information (IP address, browser type, operating system)
- •Usage data (pages visited, time spent, features used)
- •Location data (general geographic location for map features)
- •Cookies and similar tracking technologies
Vision Board Data
When you use the Vision Board feature (Premium only), we collect and store: (1) the canvas document (shapes, layout, text); (2) images you upload, stored in your private folder; (3) board titles and metadata. This data is stored on our infrastructure (Supabase) and is accessible only to you while your Premium subscription is active. When your subscription ends, access is suspended. If you do not renew within 90 days, we permanently delete your Vision Board data from our servers. We do not share Vision Board content with third parties. Images are stored in user-uploads/vision-board/{your-user-id}/ and are subject to the same security measures as other user data.
4. How We Use Your Information
We use the information we collect for the following purposes:
- •Provide, operate, and maintain our manifestation platform
- •Process transactions and manage your account
- •Send you technical notices, updates, and support messages
- •Provide personalized horoscope and manifestation guidance
- •Improve our services and develop new features
- •Comply with legal obligations and protect our rights
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- •Consent: When you voluntarily provide information for specific purposes
- •Contract Performance: To provide services you've requested
- •Legitimate Interest: To improve our services and ensure security
- •Legal Obligation: To comply with applicable laws and regulations
🛡️ Privacy Preference: We honor the Global Privacy Control (GPC) signal. If your browser sends GPC, we will not share your data for cross-contextual advertising.
6. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- •With your explicit consent
- •To trusted service providers who assist in operating our platform: Stripe (payment processing), OpenAI (AI services), Supabase (database), Vercel (hosting).
- •When required by law or to protect our rights and safety
- •In connection with a business transfer or acquisition
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- •Encryption of data in transit and at rest
- •Regular security assessments and updates
- •Access controls and authentication mechanisms
- •Employee training on data protection practices
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. Account data is kept for 3 years from the last activity, and billing data is kept for 10 years in accordance with Romanian tax legislation. When we no longer need your personal information, we will securely delete or anonymize it.
You may request deletion of your data at any time via Settings or by contacting us.
9. Your Rights and Choices
You have the following rights regarding your personal information:
Right to Access & Know
Request a copy of your data or export it
Right to Rectification
Correct inaccurate personal information
Right to Erasure (Right to be Forgotten)
Request deletion of your personal data
Objection
Object to processing of your data
💡 Data Portability: page.privacy.sections.rights.portability
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- • Essential cookies (required for platform functionality)
- • Analytics cookies (to understand usage patterns)
- • Preference cookies (to remember your settings)
- • Marketing cookies (for personalized content)
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.
12. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us
Email:privacy@muunivers.com
Data Protection Officer (DPO): dpo@muunivers.com:dpo@muunivers.com
Bucureşti Sectorul 3, Bulevardul 1 Decembrie 1918, Nr. 2, Bloc MY9, Scara 1, Etaj 2, Ap. 9:MUUNIVERS Privacy Team, Digital Universe